How do I purchase an item?
To purchase an item, first click on the image or title of that product. Then on the following page, the product detail page, click the "Add to Cart" button to place the item in to your shopping cart. Once you are done shopping and you are ready to complete your purchases, please click the "Checkout" link at the top right of the storefront page.
Who am I buying from?
A Little History of AA Callister
In 1952, Arthur A. Callister began trading wool with his father in a little shop on Redwood Road in Salt Lake City, Utah. Noticing how many customers were in need of quality tack to outfit themselves and their horses, AA Callister's Western Wear and Tack was born! Over 50 years and many satisfied customers we are still a family owned tack shop still located on the original site. We are proud to represent the traditions and lifestyles that made the West famous. We are also proud to feature some of the finest tack, clothing, and equipment made. Come live part of the American West today! What is your Shipping Policy?
AA Callister Shipping Policy: We require a complete street address to ship our items to. No PO Boxes please. Unless specified by our customers, orders will be shipped via UPS ground service. We currently cannot accept orders outside the United States and Canada. **Extra shipping charges apply for express freight services**
Do you ship internationally?
Yes
What is your Return Policy?
AA Callister Return Policy: We guarantee our products will arrive in new and working condition. Item(s) can be returned if in an unused, unwashed and resaleable condition (in its box if it came with one) within 30 days of purchase. Please e-mail us for an shipping instructions if you need to return an item. **Customer is responsible for all shipping costs.** If product arrives defective, please e-mail us at webmaster@callisters.com
What Customer Service help do you offer?
Orders placed will be shipped within 1 to 2 business days. Items to be shipped overnight must be placed before 2:00 PM MST. You will receive an email when item has been shipped.
Please send your questions and comments to jcallister@callisters.com. We will reply within 24 hours. Please include a copy of your receipt and / or packing slip when returning items for refund or exchange.
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